Shipping policy

Last updated: June 5, 2026

At Revivco, we aim to deliver your order safely, reliably, and with clear expectations. This Shipping Policy outlines how we process, ship, and deliver orders within Australia and New Zealand.

Fast dispatch from Sydney, Australia. Most orders leave our warehouse within 1–2 business days so your little one can get relief sooner.

Processing Times

Orders are typically processed within 1–2 business days excluding weekends and public holidays.

During peak periods such as sales, promotions, or holidays, processing times may be slightly extended.

All orders are dispatched from our warehouse in Sydney, Australia.

You’ll receive:

  • An order confirmation email once your purchase is placed, and
  • A shipping confirmation email with tracking details once your order has been dispatched.

Shipping Options & Delivery Timeframes

Australia

Standard Delivery
A reliable, fully tracked delivery service.
Estimated delivery: 3–5 business days after dispatch
Regional and remote areas may take longer.

Priority Delivery
Our fastest tracked delivery service.
Estimated delivery: 1–3 business days after dispatch
Regional and remote areas may take longer.

New Zealand

Standard Delivery
All New Zealand orders are shipped using a reliable, fully tracked delivery service.
Estimated delivery: 5–8 business days after dispatch
Regional and remote areas may take longer.

Delivery timeframes are estimates only and may vary due to factors such as carrier delays, weather conditions, public holidays, or peak shipping periods.

Shipping Rates

  • Shipping rates are displayed clearly at checkout.
  • Rates vary by destination and selected delivery option.
  • There are no hidden fees or surprise charges.
  • Tracking is included with every order.

Tracking Information

Once your order has shipped, you will receive a tracking link via email.

Tracking information is typically available within 24 hours of dispatch. If your tracking has not updated within 3 business days of receiving your shipping confirmation, please contact us and we'll be happy to assist.

International Shipping

We currently ship within Australia and New Zealand.

For international enquiries, please contact us at hello@revivco.com. Where possible, we may provide a custom shipping quote.

Shipping Restrictions

  • We may be unable to ship certain items to PO Boxes, Parcel Lockers, or APO/FPO addresses.
  • Some products may be unavailable for delivery to certain remote locations.

Delays & Risk of Loss

Revivco is not responsible for delays caused by shipping carriers or events outside our control.

Risk of loss transfers to the customer once the order is handed to the carrier, except where otherwise required by law, including under the Australian Consumer Law and the New Zealand Consumer Guarantees Act.

Questions

If you have any questions about shipping or delivery, contact us at hello@revivco.com.